- On the Auth0 account login screen, enter the email address associated with your account and click Continue, then choose Forgot password? at the next screen.
- Confirm your email address and click Continue to submit. You will receive an email that provides further instructions on resetting your password.
- If your request was successfully received, you’ll see “Please check the email address [your email] for instructions to reset your password.”
- If you’ve enabled and need an MFA reset for your admin account, contact Auth0 Support.
- If you’re using a social or enterprise account to log in to Auth0, reset your password with the appropriate .
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If you are an administrator trying to reset a user’s password, there are two methods:
- Use the interactive password reset flow with Universal Login or the Authentication API where the user receives an email with a link that opens the Auth0 password reset page to enter a new password.
- Directly set the new password either using the Management API or the Dashboard.